Patient Service Front Desk Coordinator

• Coordinate and schedule interments with funeral homes, families, clergy, and cemetery staff
• Serve as the primary point of contact for inquiries regarding interment services
• Maintain accurate scheduling records and administrative documentation
• Answer phones and respond to questions with professionalism, compassion, and sensitivity
• Communicate scheduling updates to internal departments and external partners
• Ensure all documentation is complete and accurate before services take place
• Assist with general administrative and office support duties as needed
• Maintain confidentiality while providing exceptional customer service

As the Interment Desk Coordinator, you will manage the scheduling and coordination of interments while serving as the primary point of contact for families, funeral homes, clergy, and internal staff. This position requires exceptional organizational skills, professionalism, and empathy, as you will help guide families through an important and sensitive process.

If you thrive in a customer-focused administrative role and are committed to providing outstanding service with care and attention to detail, we’d love to hear from you., * Previous administrative or customer service experience required

• Excellent attention to detail and organizational skills
• Professional, courteous, and compassionate phone manner
• Strong written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced office environment
• Proficiency with Microsoft Office and general computer applications
• Experience working with funeral homes, cemeteries, healthcare, or other service-oriented organizations is a plus, but not required

If you’re a compassionate professional who enjoys helping others while staying highly organized, we encourage you to apply and become part of a team dedicated to serving families with dignity, respect, and excellence.

Pay: $23.00 - $29.00 per hour