ServiceNow Technical Architect

Are you an experienced ServiceNow Technical Architect looking to work on some of the most complex and innovative enterprise transformation programmes?

We’re partnering with a leading global technology consultancy seeking Technical Architects at Associate Manager and Manager level to help deliver large-scale ServiceNow solutions for enterprise clients across multiple industries. This is an opportunity to work on cutting-edge cloud, AI, and digital transformation projects while shaping technical strategy and mentoring high-performing delivery teams.

What You’ll Be Doing

• Lead the technical architecture and design of enterprise-scale ServiceNow implementations.
• Act as a trusted advisor, translating business challenges into scalable ServiceNow solutions.
• Provide technical leadership across complex transformation programmes, ensuring solution quality and architectural best practice.
• Lead and mentor teams of ServiceNow Developers through code reviews, design governance, and technical coaching.
• Design and deliver integrations between ServiceNow and enterprise platforms, cloud services, and third-party applications.
• Collaborate with stakeholders to provide technical recommendations, assess risks, and drive successful project outcomes.
• Contribute to continuous improvement of delivery methodologies, technical standards, and service offerings.
• Stay at the forefront of new ServiceNow capabilities, AI innovations, and emerging platform features through ongoing learning and certifications.

• Strong experience designing and delivering enterprise ServiceNow solutions in a Technical Architect or Technical Lead capacity.
• Experience leading and mentoring ServiceNow development teams.
• Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as:
• ITOM
• ITAM
• HAM/SAM
• SPM
• HRSD
• CSM
• Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services.
• Experience integrating ServiceNow with cloud platforms including AWS, Azure, or Google Cloud.
• Excellent stakeholder management and consulting skills with the ability to communicate technical solutions to both business and technical audiences.
• Passion for technical leadership, innovation, and continuous improvement.

Desirable Experience

• 5+ ServiceNow Certified Implementation Specialist (CIS) certifications.
• Experience delivering AI or GenAI-enabled ServiceNow solutions.
• Consulting or enterprise software background.
• Working towards or interested in achieving ServiceNow Certified Master Architect status.

• Work on large-scale, enterprise ServiceNow transformation programmes across a variety of industries.
• Exposure to the latest ServiceNow platform capabilities, AI, and cloud technologies.
• Industry-leading training, certification support, and structured career progression.
• Hybrid working with modern, collaborative teams.
• Competitive salary, annual bonus, private healthcare, generous annual leave, pension, and a comprehensive benefits package.