Desktop Support Tech

Stellar Professionals
Richmond, VA, United States
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
4 years minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows BIOS Microsoft Outlook Microsoft Office System Center Configuration Manager Remote Desktop Services Remote Infrastructure Management Software Engineering Office365 Peripherals DameWare

Requirements

  • Operating Systems & Office: Windows 11+ & MS365 / Outlook
  • Hardware & Systems: PC/laptop refreshes, peripherals, drivers, and BIOS configurations
  • Remote Management Tools: Hands-on experience with SCCM/SMS, Remote Desktop, or Dameware
  • Troubleshooting & Analysis: Tracking issue trends, running reports, and resolving complex hardware/software issues
  • Soft Skills: Excellent customer service, strong communication, and gathering user feedback to improve training

Apply for this position

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