Technical Telecommunications Migration Specialist

Our client is looking for a Telecommunications Migration Engineer to play a key role in a large-scale enterprise voice modernization initiative. This is an opportunity to work on a high-impact project involving Microsoft Teams Phone, Mitel PBX, and AudioCodes technologies while partnering with technical teams to deliver a successful migration from legacy voice systems., * Lead the migration of enterprise telephone services from Mitel PBX to Microsoft Teams Phone, AudioCodes gateways, and Avaya platforms, including configuration, testing, cutovers, and post-migration validation.

• Configure and support Microsoft Teams Phone, Mitel PBX, and AudioCodes voice solutions while troubleshooting complex migration and VoIP issues.
• Validate telephone inventory, analyze existing voice configurations, and develop technical migration plans for standard and non-standard scenarios.
• Create technical documentation, implementation procedures, migration standards, and project status updates while supporting knowledge transfer to internal teams.
• Leverage Excel and AI-assisted tools to analyze telecommunications data, improve documentation, streamline migration processes, and support project reporting.

• Hands-on experience administering and configuring Microsoft Teams Phone, including Direct Routing, Auto Attendants, Call Queues, and VoIP/SIP technologies.
• Experience supporting enterprise Mitel PBX environments, including Hunt Groups, call routing, and voice system administration.
• Knowledge of AudioCodes analog gateways or similar voice gateway technologies, including configuration and maintenance.
• Experience delivering enterprise telecommunications migration or modernization projects with strong troubleshooting, documentation, and stakeholder communication skills.
• Proficiency with Microsoft Excel for data analysis and inventory validation, along with experience using AI tools such as ChatGPT, Microsoft Copilot, or Claude to enhance documentation and process efficiency.

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