Technical Support Engineer in Ocala

Energy Jobline

Ocala, FL, United States

5 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

$40,000.0 - $45,000.0

Working hours

Regular working hours

Job source

www.energyjobline.com

Tech stack

Multitier Architecture Microsoft Windows Computer Maintenance Internet Information Services (IIS) Networking Hardware Microsoft SQL Server Networking Basics Proprietary Software Windows Remote Assistance Software Engineering System Testing Computer Equipment

+1 more

Information Technology

Job description

Looking to launch or grow your career in technology? TRC Talent Solutions is hiring a Hardware Support Technician to join an innovative technology team in Ocala, FL. This is a hands-on technical role where you’ll troubleshoot hardware and software issues, configure computer systems, support customers, and assist with installations both in-house and onsite., * Install, configure, and troubleshoot PC hardware, Windows operating systems, and proprietary software

Provide Tier II technical support to customers via phone, remote assistance, and onsite visits
Diagnose and repair hardware, software, networking, wiring, and electronic equipment issues
Install and configure Microsoft SQL Express, IIS, Windows environments, and proprietary applications
Perform onsite installation, maintenance, and upgrades of customer equipment and systems
Train customers on system operation, maintenance procedures, and software functionality
Assist with QA testing, system validation, and technical documentation
Collaborate with Sales, Engineering, and Operations teams to implement customer solutions
Maintain accurate inventory records, service documentation, and repair logs

Requirements

13 years of experience in computer repair, hardware support, electronics, or technical support
Strong knowledge of PC hardware troubleshooting and Windows operating systems
Experience installing or supporting hardware, networking equipment, or technical systems
Comfortable lifting up to 20 pounds and working in workshop or test bench environments
Ability to travel approximately 10% nationwide for customer installations and support, * Bachelor’s degree in computer technology, Information Technology, Electronics, or a related field
CompTIA A+, vocational technical training, military technical experience, or
equivalent hands-on background
Experience with Microsoft SQL Express, IIS, networking fundamentals, or QA testing

Benefits & conditions

Competitive benefits package including health and dental coverage
4% 401(k) match after 90 days
Gain experience across hardware repair, networking, SQL, QA testing, and field support