Adobe Journey Optimizer Senior Engineer

Publicis Media
San Jose, CA, United States
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
6 years minimum
Working hours
Regular working hours

Tech stack

Adobe Experience Manager Agile Methodology Confluence JIRA Automation of Marketing Scrum Methodology Microsoft SharePoint Data Strategy Adobe Data Lakes Interactive Whiteboards

Job description

Experteer Overview In this role, you will design and deliver end-to-end customer journeys using Adobe Journey Optimizer, translating business flows into live orchestration. You’ll lead data-readiness work in Adobe Experience Platform and manage multi-channel campaigns, ensuring seamless channel integrations and troubleshooting. You’ll partner with clients in an Agile environment, balancing technical delivery with clear documentation and stakeholder communication. This position offers hands-on impact across data, journeys, and campaigns in a globally distributed practice. Compensation / Benefits * Design and implement technical journeys in Adobe Journey Optimizer from business flows (e.g., Miro) * Lead data-readiness work in Adobe Experience Platform (schemas, datasets, segments, queries, consent-data strategy) * Build and maintain campaigns and journey workflows in AJO, including features, updates, exclusions, health checks * Set up and integrate messaging channels (email, direct mail, web) with internal and third-party teams * Provide technical troubleshooting and support for the platform * Evaluate platform limitations and define technical workarounds (e.g., unsubscribe handling, data lake * AJO coexistence) Tasks * 6+ years in marketing automation * Deep hands-on Adobe Journey Optimizer (AJO) experience * Strong Adobe Experience Platform (AEP) skills (schemas, datasets, segments, queries, data collection) * Understanding of consent management, deliverability, unsubscribe handling * Client-facing, consultative style with strong written communication and documentation * Experience in Agile/Scrum with Jira, Confluence, and SharePoint Key requirements * inclusive workplace * ongoing learning and development opportunities * competitive compensation * flexibility for work-life balance * comprehensive health benefits * wellness program and employee assistance

Requirements

web) with internal and third-party teams * Provide technical troubleshooting and support for the platform * Evaluate platform limitations and define technical workarounds (e.g., unsubscribe handling, data lake * AJO coexistence) Tasks * 6+ years in marketing automation * Deep hands-on Adobe Journey Optimizer (AJO) experience * Strong Adobe Experience Platform (AEP) skills (schemas, datasets, segments, queries, data collection) * Understanding of consent management, deliverability, unsubscribe handling * Client-facing, consultative style with strong written communication and documentation * Experience in Agile/Scrum with Jira, Confluence, and SharePoint Key requirements * inclusive workplace * ongoing learning and development opportunities * competitive compensation * flexibility for work-life balance * comprehensive health benefits * wellness program and employee assistance

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