Network Operations Center Engineer II

The position of NOC Engineer II requires an engineering-focused technical professional who will provide technical support and guidance to customers. The ideal candidate is technical with some hands-on experience, customer focused, proactive, with the drive and determination to learn about emerging network and security technologies. This position is suited to an entry-level engineer looking to expand their knowledge and grow their career., + Provides Level 1 and 2 support for network alerts and related problems

• Troubleshoot network issues and monitor managed client networks
• Perform proactive maintenance and log review of network and security appliances
• Install and configure network devices: routers, switches, firewalls, etc.
• Escalates advanced issues to Cisco TAC and Senior Engineers

• High School Diploma or equivalency, Bachelor’s Degree is preferred
• An active CCNA certification is required
• Working knowledge of TCP/IP, routing and switching protocols and operations
• Proficiency with Cisco IOS configuration and recommended best practices
• Ability to use essential network troubleshooting tools
• Passion to learn and grow professionally
• Excellent interpersonal and customer relationship skills
• Ability to multitask

• Strong oral and written English communication skills Preferred Experience 2+ years of hands-on experience working with Cisco networking equipment, including troubleshooting of network-related issues including documentation. Physical Demands

• Light physical effort (lift/carry up to 20 lbs.)
• Occasional standing/walking
• Occasional reaching, stooping, bending, kneeling, and crouching

• Work with the latest technologies and prominent brand-name clients
• Strong team environment with an engineering-centric culture
• Opportunity to grow through extensive training opportunities
• Competitive compensation, vacation, and benefits package including:
• Health
• Dental
• Vision
• 401(k)
• Profit-sharing