Data Scientist - Operations & Product (Remote)

This role will be the analytical engine supporting Rula’s Electronic Health Record (EHR) and Revenue Cycle Management (RCM) product and operations, as well as customer support.

As an individual contributor, you will work closely with partners across Product, Operations, Finance, Accounting, Billing, Data, and Customer Experience, bringing well-rounded business acumen to investigate complex account questions, uncover root causes, and turn messy data into clear, actionable insights.

Day to day, you will work with Product to help improve our EHR platform, through analyses of metrics, trends and experimentation. You will also dig into billing workflows, identify where things break down, and help teams make informed conclusions that improve accuracy, reduce friction, and support sustainable growth. This role sits within the Analytics organization and plays a critical part in helping Rula deliver a reliable, trustworthy experience for patients, therapists, and insurance companies.

• 7+ years of related professional experience in analytics or data science-focused role, with 2+ years of experience focusing on financial analytics and/or firm-level operations analysis
• Demonstrated ability to work with non-technical cross-functional stakeholders
• Strong experience in working directly on A/B testing, including experiment design, deployment, and results interpretation
• Deep understanding of financial metrics (e.g., CAC, billing, key accounts, retention, churn, LTV, etc.) and operational metrics (e.g. resolution time, product uptime) and experience translating data into actionable insights
• Expert-level proficiency in Python and/or SQL to model predictive analytics, as well as hands-on expertise utilizing data visualization tools (Looker, Tableau, Hex, etc.), While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.
• Experience within a fast-paced, high-growth startup environment with the ability to handle dynamic and shifting analytical priorities
• Expertise proposing and executing operational efficiency experimentation
• Prior experience in healthcare, marketplace or financial services operations
• Ability to connect analytics insights to business strategy, influencing financial and operational decisions that drive profitable growth

We’re serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access: Start saving for your future
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP): Supporting your mental and physical health
• Quarterly department stipend: Fun team-building activities or in-person gatherings
• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued., Remote United States 51K-57K Annually Junior 51K-57K Annually Junior Healthtech * Social Impact * Software * Telehealth Manage and streamline provider credentialing and payer enrollment processes. Scope payer requirements, submit applications, guide providers, document and optimize processes, and collaborate cross-functionally to support payer launches and credentialing operations. Top Skills: AirtableCaqhCertifyCmsExcelGoogle SheetsNcqaNppesSalesforceZendesk Rula, Remote United States 131K-152K Annually Senior level 131K-152K Annually Senior level Healthtech * Social Impact * Software * Telehealth Own onboarding and long-term success for employer clients (<3,000 employees). Serve as primary contact, guide launches, support employer portal usage, deliver customized communications and campaigns, partner with brokers, marketing, product, and operations to increase benefit awareness and utilization. Top Skills: Salesforce, Rula, Remote United States 208K-260K Annually Senior level 208K-260K Annually Senior level Healthtech * Social Impact * Software * Telehealth As a Staff AI Engineer, you’ll lead AI product development, overseeing technical direction, system deployment, and model evaluation while collaborating across teams. Top Skills: AnthropicAWSBedrockDspyFaissGCPGeminiGoHaystackJavaJavaScriptLangchainLlamaindexMilvusOpenaiPineconePythonTypescriptWeaviate

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one’s overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.