TECHNICAL WRITER- FLIGHT OPERATIONS with Security Clearance

JOB TITLE: TECHNICAL WRITER DEPARTMENT: TECHNICAL WRITING REPORTS TO: TECHNICAL WRITING LEAD CLASSIFICATION: EXEMPT CLEARANCE: SECRET LOCATION: HOLLYWOOD, MD Job Summary The Flight Operations Technical Writer plays a critical role in ensuring the development of clear, concise, and accurate documentation. While the primary focus is within Flight Operations, this role also supports cross-functional areas including Quality Assurance, Engineering, and Production. This position involves gathering, analyzing, and translating complex technical and operational information into user-friendly materials that align with both company standards and industry requirements. The Technical Writer ensures that all documentation effectively supports safe, efficient, and compliant operations while remaining accessible to a wide range of stakeholders. Duties/ Responsibilities: * Create, review, and maintain technical documentation such as user manuals, reports, Standard Operating Procedures (SOP), and other related materials. Translate complex engineering and technical concepts into clear, concise, and understandable documentations for a variety of audiences.

• Conduct interviews, observations, and workflow reviews to accurately capture real-world processes
• Collect and analyze technical and operational information from Subject Matter Experts (SMEs) across Flight Operations, Quality Assurance, Engineering, and Production
• Maintain content directory for documentation, ensuring version control, accessibility, and regular updates to keep documentation accurate and current
• Regularly review and update documentation to reflect operational changes and lessons learned
• Observe flight operations activities to validate accuracy and usability of procedures
• Identify gaps, inconsistencies, or inefficiencies in existing documentation and workflows and update accordingly
• Ensure that written materials are grammatically correct and maintain a consistent tone or voice
• Identify and implement best practices to streamline documentation processes and improve efficiency and usability
• Seek feedback from flight operations personnel and stakeholders to refine and improve documentation quality

• Perform other duties as required Basic Requirements: * Bachelor’s degree in Technical Writing, Communications, or related field
• 2-5 years of technical writing experience, preferably in aviation, UAS, engineering, or operational environment
• Excellent written, editing, and oral communication skills (example writing will be requested from candidates)
• Proven ability to work with cross-functional teams and independently (self-starter)
• Ability and willingness to work under tight deadlines and support pursuits concurrently
• Basic understanding of engineering, quality assurance, and flight operation concepts
• Ability to synthesize complex technical concepts into clear, actionable content Preferred Qualifications: * Excellent computer skills and proficiency using MS Office Suite (PowerPoint, SharePoint, Word, Outlook) and Adobe Acrobat
• Experience with Unmanned Flight Operations and/or Aviation
• Ability to obtain or currently possess and maintain a DoD Secret level security clearance (U.S. Citizenship required) Physical Requirements * Ability to sit for extended periods while working on documentation