IT Field Engineer

PLATINUM RECRUITMENT

Three Legged Cross, UK

1 day ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

£30,000.0 - £35,000.0

Working hours

Regular working hours

Job source

www.adzuna.co.uk

Tech stack

Antivirus Softwares Microsoft Online Services VoIP Cloud Computing Computer Networks System Configuration Email Filtering Hyper-V Issue Tracking Systems Microsoft Servers Wi-Fi Technology Network Routers

+5 more

Computer Networking Systems Firewalls (Computer Science) Fortinet Firewall Services Module Vmware

Job description

Are you an experienced IT Field Engineer looking for a varied role where you can combine hands-on technical work, customer support & project delivery? This is a fantastic opportunity based in Wimborne, joining an established business with more than 30 years’ experience & over 700 active customers., As an IT Field Engineer, you’ll provide technical support & deliver IT & Telecoms solutions from Wimborne, travelling to customer sites across Dorset, Hampshire, Somerset & Wiltshire. Your responsibilities will include:

Installing IT & Telecoms solutions
Onboarding customers onto managed support services
Providing remote & on-site technical support
Planning & managing installation projects
Supporting customers & sales teams with solution design & recommendations
Updating project & service tickets through CRM systems
Identifying potential sales opportunities through technical operations

Requirements

We’re looking for an experienced IT Field Engineer with strong networking, infrastructure & customer-facing technical support experience.

A valid UK driving licence is essential for this position.

Ideally, you’ll have experience with:

Configuring routers, switches & firewalls
Wi-Fi installation & troubleshooting
Cloud telephony & VOIP solutions
LAN infrastructure, including testing, terminating & design
CRM & ticketing systems
Microsoft cloud & Microsoft Server environments
IT networking, including CCNA, Fortigate or Netgear
VMWare Solutions & Hyper-V
PC/laptop builds, fault diagnosis & rectification
Antivirus & anti-spam implementation
Router & firewall configuration

Benefits & conditions

You’ll receive a salary of up to £35,000 depending on experience
You’ll benefit from a car allowance
You’ll receive 23 days’ holiday + bank holidays, rising to 25 days after 2 years
You’ll enjoy a varied hybrid role between customer sites & the office
You’ll join a busy, established team supporting 700+ active customers
You’ll work for a business with an excellent reputation built over 30 years
You’ll have genuine opportunities to progress within a permanent position