Unified Commerce Business Analyst

FashionJobs

Hilversum, Netherlands

3 months ago

Prepare application

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

Application Programming Interfaces (APIs) JIRA Middleware SAP (Applications) Data Streaming Systems Integration Workflow Management Systems

Analyse and map end to end omni & retail processes, identifying gaps and dependencies
Translate business needs into clear requirements, user stories, workflows, and documentation
Partner with Product Owners across channels (POS, OMS, Webshop/App, CRM & Loyalty) as well as the business
Collaborate with SAP and Integration teams to understand system behaviour, data flows, and impacts
Support testing, validate solutions, and help drive release readiness
Facilitate workshops, structure complex topics, and bring clarity to ambiguous problem spaces
Support processes, including:
Performing integration impact assessments as part of the business case
Checking for duplication with existing applications or unused modules/features
Ensuring operability and confirming ownership within Business Technology for mission critical systems
Coordinating required involvement from the Enterprise Architect at defined checkpoints
Supporting Security (GISO) and Privacy requirements prior to contracting or onboarding decisions
Ensuring platform compatibility and flagging exceptions for approval

Retail / omnichannel background with a strong understanding of store & digital workflows
Self driven, independent working style; you learn fast, structure ambiguity, and move work forward
Strong problem solving skills and comfort with complex, interconnected systems
Experience with commerce platforms and preferably SAP and integrations (APIs/middleware/event flows)
Hands-on with JIRA, requirement refinement, and testing workflows
Able to flex across channels as priorities shift