Technical Support Advisor
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Role details
Tech stack
Requirements
spoken communication, Knowledge of Spanish is a plus. - Background or experience in IT technologies/products, particularly in Cloud solutions or tools related to Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, and Microsoft Windows is valuable. - Ability to manage a wide range of customer interactions with professionalism and empathy. - Strong critical thinking and problem-solving skills for effective resolution of issues. OFFER: - Full-time (39 hours) contract, Monday to Friday, with rotating shifts between 09:00 and 21:00. - Dynamic and multicultural work environment. - Strong focus on work-life balance. - Comprehensive training on the product, advanced technologies, and in-demand skills in the market. - Office-based position in A Coruña location, or the option to work remotely from anywhere in Spain. - Guidance and tools to reach career potential
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