Tech Support Specialist Portuguese

Are you passionate about technology and helping others? Join our team as a Tech Support Specialist and become part of a global leader in software solutions You´ll be providing top-quality technical support for one of the worlds most innovative software companies guiding users, solving technical challenges, and learning every day from the best in the business. What You´ll Do: - Deliver exceptional customer and technical support in Portuguese and English, ensuring every user feels heard and supported. - Troubleshoot and resolve issues related to Cloud technologies and Microsoft products (Office, Outlook, OneDrive, Exchange, SharePoint, Windows, and more). - Use your critical thinking and problem-solving skills to identify solutions quickly and efficiently. - Handle each interaction with empathy, patience, and professionalism creating a positive experience for every customer. What We´re Looking For: - Strong communication skills in Portuguese and English (advanced level). - Previous experience in technical support or IT-related roles. - Knowledge of Microsoft Cloud products and related technologies is highly valued. - A proactive, curious mindset and a genuine interest in technology and people. What We Offer: - Full-time, stable contract (39h/week) Monday to Friday 9:00 - 18:00 - Salary range: 17000 - 20000 euros gross annual - A multicultural, inclusive, and dynamic work environment. - Strong focus on work-life balance. - Comprehensive training on cutting-edge tools and technologies in high demand globally. - Real career growth opportunities develop your path with us, nationally or internationally. - Office-based role in our friendly location in A Coruña. ️ Ready to Grow Your Tech Career? If you´re a problem-solver who loves technology and teamwork, wed love to meet you Apply today and start your journey with us.