Senior Information Technology Process Analyst

The Simplify and Streamline Information Digital Technology & Security (IDT&S) team is seeking an experienced Process Excellence Lead responsible for identifying and driving improvements for employee experience and transforming the way we work across the IDT&S organization.

We are seeking an experienced Process Excellence Lead who specializes in defining and optimizing IDT&S processes through Value Stream Mapping (VSM). This role will lead using clear communication and LEAN principles to reduce friction and empower employees to work more efficiently and effectively.

The ideal candidate will lead end-to-end process discovery, mapping, and improvement initiatives, translating findings into actionable recommendations. In addition, you will craft targeted communications for various IDT&S roles (e.g., developers, operations, security, product managers, project management) to clearly convey improvement work, demonstrations, and benefits. You will collaborate with cross-functional IDT&S teams to drive measurable improvements, sustainment, and stakeholder engagement across the organization.

Position Responsibilities: Lead value stream mapping efforts to visualize current-state processes, identify bottlenecks, inefficiencies, and non-value-added step

• s Define and design future-state processes and roadmaps that improve cycle times, quality, and customer valu
• e Facilitate workshops and interviews with IT stakeholders to gather requirements, validate insights, and socialize improvement opportunitie
• s Develop and socialize clear, role-tailored communications that explain improvement work, benefits, and changes to different IT audience
• s Translate process insights into actionable recommendations, metrics, and governance mechanism
• s Collaborate with process owners, product managers, developers, operations, security, and other IDT&S teams to implement changes and monitor outcome
• s Measure impact using relevant KPIs (lead time, cycle time, throughput, defect rates, deployment frequency, etc.) and report progress to leadershi
• p Mentor and coach teams on Lean, Agile, Six Sigma, and VSM methodologies as neede
• d

5+ years’ experience with processes analysis, processes development, and process improvemen

• t 3+ years’ experience with Value Stream Mappin
• g 5+ years’ experience communicating with technical experts and explaining difficult technical concepts to non-technical business user
• s 3+ years’ experience do you have in business and/or organizational change managemen
• t, Excellent written and verbal communication skills with the ability to create clear, concise communications tailored to different IDT&S role
• s Proficiency with process documentation tools and data analysis and familiarity with ITIL/DevOps concepts a plu
• s Lean certificatio
• n Experience with enterprise IDT&S environments, DevOps practices, software delivery pipelines, and IDT&S operations
• . Familiarity with ITSM frameworks (ITIL) and security/compliance considerations within IT processes
• . Experience producing role-specific communications for audiences such as developers, operations/DevOps, security, PMs, and executives
• . Experience leading large-scale process improvement programs or transformation initiatives
• . Strong storytelling ability: turning data and process maps into compelling narratives for leadership and teams
• . Experience with change impact assessments, training material development, and adoption trackin
• g

Conflict Of Interest:

Successful Candidates for this job must satisfy the Company’s Conflict Of Interest (COI) assessment process., This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $119,850 - $173,650, No matter where you are in life, our benefits help prepare you for the present and the future.

• Generous company match to your 401(k).
• Industry-leading tuition assistance program pays your institution directly.
• Fertility, adoption, and surrogacy benefits.
• Up to $10,000 gift match when you support your favorite nonprofit organizations.

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.