Consultant - Post-Implementation

Experteer Overview In this role you will own the technical evolution of clients’ CRM ecosystems after go-live. You act as a dedicated technical lead for multiple live clients, translating business strategy into scalable configurations. You will manage a billable book of work while delivering remote professional services and serving as the primary SME for ongoing enhancements and operational excellence. You will collaborate with cross-functional teams to optimize CRM usage, balance client timelines, and ensure architectural integrity. This is a high-impact, client-facing role within a mission-driven, Work Anywhere environment. Compensation / Benefits * Lead end-to-end configuration and deployment of CRM enhancements * Ensure deliverables align with architectural best practices and timelines * Translate business requests into technical designs and specifications * Act as trusted advisor to client stakeholders with proactive optimization recommendations * Maintain high utilization across a portfolio of remote, multi-client engagements * Conduct impact assessments for product releases and advise on feature interactions * Perform root cause analysis of technical escalations and implement fixes Tasks * 3+ years of billable client-facing consulting * 3+ years of hands-on CRM experience (Salesforce or Veeva) * Ability to work autonomously in a remote, multi-client environment * Strong communication skills to explain technical concepts to non-technical stakeholders Key requirements * Medical, dental, vision, and basic life insurance * Flexible PTO and company paid holidays * Retirement programs * 1% charitable giving program

You a portfolio of remote, multi-client engagements * Conduct impact assessments for product releases and advise on feature interactions * Perform root cause analysis of technical escalations and implement fixes Tasks * 3+ years of billable client-facing consulting * 3+ years of hands-on CRM experience (Salesforce or Veeva) * Ability to work autonomously in a remote, multi-client environment * Strong communication skills to explain technical concepts to non-technical stakeholders Key requirements * Medical, dental, vision, and basic life insurance * Flexible PTO and company paid holidays * Retirement programs * 1% charitable giving program