Change Analyst
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Role details
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Job description
Our Client is hiring a Change Analyst to help deliver safe, well-governed change across IT services. If you enjoy bringing structure to complex environments and keeping stakeholders aligned, this is a great opportunity to make a real difference.
What you’ll be doing:
- Coordinate change activities across technical and business teams
- Apply strong planning and prioritisation to support effective change scheduling and governance
- Use ITIL Change Enablement principles to assess risk and make balanced governance decisions
- Support change documentation and process discipline, with strong attention to detail
- Work with IT Service Management (ITSM) tooling (e.g. ServiceNow) to drive visibility and control
- Contribute to incident, problem, and release management awareness to support smooth outcomes
Requirements
Must be a UK National with minimum 5 years unbroken residency, * Experience working in an IT Change Management or Service Management environment
- Strong communication and stakeholder management skills
- Ability to assess risk and consider impact before decisions are made
- Experience coordinating multiple stakeholders and keeping work on track
- Familiarity with governance processes and change risk/impact assessment techniques
- Understanding of operational readiness and service acceptance concepts
- Knowledge of ITSM platforms (e.g. ServiceNow), configuration/asset management principles, and service level management
Additional information:
- Nice to have: experience facilitating CAB or governance meetings, release management/service transition knowledge, and enterprise IT exposure
If you’re a structured, stakeholder-focused change professional looking for your next contract step, apply today-our Hiring for a reputed client team would love to hear from you.
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