Digital Content Executive

We are looking for a proactive and detail-oriented Digital Content Executive to support our Marketing and Digital team in managing and maintaining digital content across our platforms. This role involves working closely on website administration, ensuring content accuracy, and delivering a seamless digital experience for our customers.

What you’ll be doing as a Digital Content Executive:

• Keep our Malmaison and Hotel du Vin website content updated, including images, text, and multimedia assets.
• Ensure digital content is accurate, up-to-date and aligned with our brand tone of voice.
• Act as the primary point of contact for property-level digital requests, translating local property needs into accurate website updates.
• Support with building and optimising landing pages within our CMS, ensuring content is highly engaging and SEO-friendly.
• Support in troubleshooting digital content challenges in collaboration with the digital team and agency.
• Support day-to-day digital content updates across our digital systems.
• Support with optimisation of local search listings (such as Google Business Profiles) to drive local search visibility.
• Support with testing of new website templates, features and CMS updates to ensure a flawless user journey.
• Occasional support with agency management.
• Learn and adapt to new tools, systems, and processes quickly.

• Experience in digital content management, with a solid understanding of digital marketing (hospitality experience is a plus).
• Organised and detail-oriented with strong multitasking skills.
• Strong grammar and copywriting skills, with the ability to produce and edit content that is on-brand and optimised for search.
• Familiarity with CMS platforms (Umbraco experience preferred but not essential).
• Excellent web-editing skills, with strong attention to detail and ability to work under pressure to meet deadlines.
• Excellent problem-solving skills, coupled with strong aptitude and ability/willingness to learn new tools/tech stack.
• Basic understanding of web best practices (SEO, GEO, Web Accessibility, UX) and digital content management.
• Adaptable, resilient, and comfortable with fast-paced changes.
• Comfortable with basic data organisation and performance reporting.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much much more.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Referral schemes that pay up to £1,500 (just for getting your mates jobs!)
• We also offer complimentary stays on your 1^st, 3^rd and 5^th anniversary with Dinner, Bed & Breakfast.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round.
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.