Product Owner / Product Manager

We are looking for a hands-on Product Owner / Product Manager to work alongside the AI Enablement Lead across two AI product lines. You will operate in two complementary modes. On the AI Core Team, you act as Product Owner - translating strategy and vision into clear, story-level requirements across our core AI surfaces. On the Daylight AI Assistant, you act as Product Manager - defining features together with the Director and owning the day-to-day ceremonies with the Daylight team. The Lead retains ownership of strategy and vision; you carry the definition and execution. This is a high-ownership role at the center of the company’s AI platform., requirement definition across AI Hub, MCP Hub, Control Plane, Billing & Cost Management, and the Agent Control Panel.

• Daylight AI Assistant (as Product Manager) — feature definition alongside the Lead, plus day-to-day ceremonies and delivery with the Daylight team.

What You Will do

• Translate strategy into requirements (AI Core). Turn the AI vision and roadmap into well-scoped epics, user stories, and acceptance criteria across the AI Core surfaces.

• Define features (Daylight). Work with the AI Enablement Lead to shape and specify features for the Daylight AI Assistant.

• Own the backlogs. Build, prioritize, and continuously groom the backlog for both product lines; make trade-off calls that keep teams focused on the highest-value work.

• Run the ceremonies. Lead sprint planning, backlog refinement, reviews, and retrospectives — including day-to-day ceremonies with the Daylight team.

• Be the requirements point of contact. Clarify scope and intent for engineering, resolve ambiguity quickly, and keep stories delivery-ready across both products.

• Partner with the strategic owner. Work in tight partnership with the AI Enablement Lead so definition and delivery faithfully reflect strategy — carrying execution, not redefining direction.

• Coordinate across teams. Manage dependencies and communication between AI Core, Daylight, and the internal teams / product lines that build on these surfaces.

• Track and communicate progress. Provide clear visibility into delivery status, risks, and readiness across both product lines.

• Proven experience as a Product Owner and/or Product Manager in a technical/platform product context.

• Comfortable operating in both modes — writing story-level requirements and running day-to-day delivery ceremonies.

• Strong track record translating high-level strategy and vision into clear, prioritized, delivery-ready work.
• Fluency with Agile/Scrum ceremonies and backlog management across parallel workstreams.

• Ability to work with technical concepts — APIs, platforms, integrations, and orchestration.

• Excellent written communication; able to write precise, unambiguous stories and acceptance criteria.
• Strong prioritization and stakeholder management; able to balance two product lines without dropping either., * Experience with AI/ML platforms, agent frameworks, AI assistants, or developer-facing / internal-platform products.
• Familiarity with cost/billing/metering products or usage-based pricing models.
• Experience supporting multiple product lines or internal teams as a shared function

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.