IT Support Specialist

PASONA INC
Smyrna, GA, United States
3 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$60,000.0 - $70,000.0
Working hours
Regular working hours
Languages
Japanese
Job source

Tech stack

Active Directory Microsoft Servers Salesforce.Com Software Deployment Peripherals Information Technology Gsuite User Accounts

Job description

  • Provide first-level IT support for hardware, software, and user issues
  • Manage help desk tickets, user accounts, and access permissions
  • Configure and maintain workstations, printers, and peripherals
  • Perform software installations, updates, and troubleshooting
  • Maintain IT inventory, documentation, and asset records
  • Assist with data entry and administrative support tasks as needed

Requirements

Do you have experience in IT?, A Japanese company is seeking a self-sufficient IT Support Specialist with 3-5 years of experience to provide day-to-day technical support in a fast-paced business environment. This role requires strong troubleshooting skills, the ability to work independently with minimal supervision, and excellent communication skills., * 3-5 years of hands-on IT support experience required

  • Degree or coursework in IT, Computer Science, or related field preferred
  • Strong problem-solving, organizational, and communication skills
  • Experience with Active Directory or Microsoft Server environments preferred
  • Exposure to Google Workspace or Salesforce is a plus
  • Prior help desk or office administrative support experience preferred

Benefits & conditions

3.93.9 out of 5 stars Smyrna, GA Hybrid work $60,000 - $70,000 a year - Full-time

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