Senior IT Support Engineer

IT Support Engineer required to support internal users across 2nd & 3 line. The company are looking for a skilled Senior IT Support Engineer to support their head office and client sites with a range of IT issues.Reporting to the IT Manager and working as part of a small IT team, this role is well suited to someone who likes to embed themselves into the business and work across a broad range of tasks.Please note, this role is fully office based in Fareham. On-site parking is available. Day-to-Day Responsibilities:

• Provide hands-on IT support across hardware, software, telephony and business systems, managing incidents through to resolution and keeping users updated throughout.
• Manage IT operations and security, including hardware provisioning, access control, IT policies, service communications and escalation to internal or external specialists where required.
• Support IT projects and improvements, including system implementations, integrations, technical developments and training users across the business.

• Windows Server
• Active Directory
• Windows 11
• Office 365 / Azure
• VoIP / Network