Application Support Systems Analyst
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Role details
Tech stack
Job description
- Provide timely and accurate assistance in the production of the General Appropriation Bills (GABs) and other budget and performance documents by applying appropriate development and review standards.
- Support internal and external users in completing business tasks within LBB applications and systems.
- Support existing applications through routine monitoring, maintenance and reporting.
- Contribute to the development and implementation of new applications and processes through research, testing, and feedback.
- Contribute to the development of instruction manuals, training materials, and other user resources by applying appropriate development and review standards.
- Lead or contribute to the development and presentation of business applications training.
- Maintain user profile accounts and protect agency systems by understanding and applying security policies and procedures.
- Maintain confidential and sensitive information., * Embrace agency mission/core values and follow policies, procedures, and processes.
- Work effectively with LBB management and staff, as well as all external customers.
- Coordinate, collaborate, and employ good interpersonal skills; demonstrate positive outlook.
- Balance concurrent projects, work under pressure, and adapt to changing priorities/deadlines.
- Act with motivation, organization, and attention to details; complete tasks with an appropriate level of independence.
- Be punctual and have regular attendance.
- Work overtime on nights, weekends, and holidays, as necessary to meet agency deadlines., Examples of an applicant’s work product and/or copies of transcripts may be required as condition of interview. Finalist may be given a work-related exercise. The person hired may be required to submit official transcripts. Credentials earned at foreign colleges and/or universities must have been evaluated by an acceptable entity and must be equivalent to credentials awarded by U.S. regionally accredited institutions of higher education.
The person hired may not simultaneously be employed by the Legislative Budget Board and another state agency or Texas public institution of public/higher education. Any job offer from the Legislative Budget Board is contingent upon: proof of eligibility/authorization to work in the United States on a full-time basis; and proof of compliance with the Selective Service Law for males between the ages of 18 and 25.
The Legislative Budget Board is an equal opportunity employer and does not discriminate in employment or in the provision of services on the basis of race, color, religion, sex, national origin, age, or disability. Applicants should communicate requests for disability-related accommodations during the application process to LBB Human Resources at email address
- Health Insurance and Optional Coverages available
- TexFlex Flexible Spending Accounts
- Retirement Plan
Requirements
The Application Support Systems Analyst provides technical and business support to LBB staff and other state agency personnel. A candidate for this position is required to have strong interpersonal and problem-solving skills., * Knowledge and experience with SQL Server, FTP, Adobe Acrobat Pro, and Microsoft Office.
- Skilled in supporting and troubleshooting applications and information systems.
- Skilled in the development and writing of user documentation and instruction manuals.
- Attentive to detail and complete tasks with an appropriate level of independence.
- Provide excellent customer service when engaging with internal and external users.
- Communicate professionally and effectively either in person, by email, or by phone.
- Think critically and use good initiative and judgment.
- Manage multiple projects to meet deadlines and adapt to changing priorities.
- Ability to deliver application training to a non-technical audience.
- Work at a computer and desk for extended periods of time., * Graduation with a baccalaureate degree from a regionally accredited college or university is required.
- Two or more years of progressively responsible full-time work experience in business application support., * Less than High School Graduation/GED
- High School diploma or GED
- Associate degree (AA, AS)
- Bachelor degree (BA, BS, BBA, etc.)
- Master degree (MA, MS, MBA, etc.)
- Doctorate degree (PhD)
- Professional degree (JD, MD,DO, DVM, etc.)
03
Benefits & conditions
Would you be able to carry out job assignments without being influenced by your personal political beliefs?
- Yes
- No
04
LBB staff are exposed to sensitive and confidential information. Are you willing and able to work with sensitive and confidential information in accordance with agency policies and practices?
- Yes
- No
05
Are you willing and able to work overtime (more than 40 hours per week) during nights, weekends, or holidays if necessary to complete time-sensitive work products?
- Yes
- No
06
Are you willing and able to work a consistent full-time (40 hours per week) schedule?
- Yes
- No
07
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