IT Environment Manager

We are seeking an experienced IT Environment Manager to oversee and manage complex IT environments across both on-premises and cloud platforms.

The successful candidate will provide technical leadership across infrastructure, networks, cloud services and security, while working closely with internal stakeholders and third-party managed service providers. You will play a key role in maintaining secure, resilient and compliant IT environments while supporting ongoing transformation and improvement initiatives., * Oversee enterprise IT environments across on-premises infrastructure and cloud platforms.

• Manage networks, Servers, cloud platforms and associated security controls.
• Lead infrastructure upgrades, optimisation and migration activities.
• Work closely with third-party suppliers and managed service providers to ensure technology environments are maintained effectively.
• Define, implement and maintain technical standards, processes and controls.
• Ensure infrastructure and cloud environments comply with applicable security policies and standards.
• Provide technical input into architecture, solution design and infrastructure decisions.
• Review and assess supplier proposals, technical designs and solution architectures, ensuring design integrity and compliance.
• Manage risks associated with IT infrastructure and technology assets, implementing appropriate mitigation controls.
• Support improvements across performance, resilience, life cycle management and incident response.
• Collaborate with Cyber Security, Enterprise Architecture, Information Governance and other key stakeholders.
• Support ongoing IT transformation, modernisation and continuous improvement initiatives.
• Manage the life cycle of configuration items and maintain accurate configuration information.
• Support compliance with Cyber Essentials Plus and wider cyber security requirements.
• Contribute to governance, assurance and reporting activities across the IT environment.
• Act as an effective technical partner when managing third-party MSP relationships.

• 10+ years of IT experience within infrastructure, network administration, systems engineering or a related discipline.
• Proven experience in an Infrastructure Manager, IT Environment Manager or similar leadership position.
• Strong experience managing both on-premises and cloud environments.
• Broad technical knowledge across:
• Windows Server
• VMware
• Storage technologies
• Active Directory
• Microsoft Entra ID
• Microsoft Azure
• Strong networking knowledge, including HPE, Fortinet, WAN connectivity and network security.
• Strong understanding of IT security, backup, disaster recovery and infrastructure resilience.
• Experience working within an outsourced IT/managed service environment.
• Proven experience managing and challenging third-party suppliers or MSPs.
• Experience in infrastructure design, project management and technical project delivery.
• Strong understanding of compliance requirements within regulated or security-sensitive environments.
• Ability to develop and implement effective risk mitigation controls, particularly for Legacy technology environments.
• Excellent communication and stakeholder management skills.
• Comfortable operating within a Matrix environment and collaborating across multiple technical and business functions.

Desirable Experience

• Knowledge of emerging technologies and their impact on existing IT estates and future solutions, including areas such as AI and quantum technologies.
• Experience developing IT security reporting and management information for senior stakeholders.
• Experience acting as an intelligent customer when managing third-party MSPs.
• Experience within government, regulated or highly security-conscious environments.
• Knowledge of Cyber Essentials Plus, GovAssure and CAF security requirements.