Forward Deployed AI Engineer: IFS Loops

cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.Job DescriptionAbout the RoleAs a Forward Deployed AI Engineer, you’ll work directly with enterprise customers to deliver custom, production-ready AI solutions that solve real-world problems. You’ll lead the design and deployment of intelligent agents across customer workflows-owning everything from discovery and prototyping to configuration, testing, and launch.This is a fast-paced, hands-on role that combines engineering, customer collaboration, and applied AI. You will serve as a critical link between our product and the customer’s needs-ensuring rapid value delivery and laying the foundation for long-term success.What You’ll DoPartner with enterprise customers to scope and implement AI Agent use cases across complex workflows Integrate IFS Loops platform with customer systems Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs, increase in efficiency, fewer errors)Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoptionCollaborate closely with Product, Engineering, and Customer Success to feed customer insights

into the roadmapDocument technical decisions and hand off stable deployments to customer engineering or support teamsQualificationsWhat We’re Looking For2-5 years of experience in a software engineering, solutions engineering, or ML deployment roleProficiency in Python and working knowledge of AI/ML frameworks (e.g. OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.)Familiarity with building LLM applications, RAG systems, or conversational AI workflowsExperience integrating with enterprise systems via APIs or middleware (e.g. Salesforce, ServiceNow, SAP, Oracle)Ability to translate business problems into technical solutions-and deliver them fastStrong interpersonal skills; you’re just as comfortable on a whiteboard with a customer as you are in codeBias toward action, ownership, and continuous learning in dynamic environmentsNice to HaveBackground in SaaS, customer experience, support operations, or manufacturing systemsExperience deploying AI in

mission-critical environmentsPrior work with enterprise AI platforms or multi-agent orchestrationAdditional InformationWhat We’re OfferingSalary Range: List $150,000 to $170,000 annually + bonusFlexible paid time off, including sick and holiday Medical, dental, & vision insurance 401K with Company contribution Flexible spending accounts Life insurance and disability benefits Tuition assistance Community involvement and volunteering eventsM/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifsAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity EmployerSummaryType: Full-timeFunction: MarketingExperience level: Mid-Senior LevelIndustry: Computer Software

Company DescriptionIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different