IT Support Engineer - Preston

Adria Solutions ltd

Preston, UK

9 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

8 years minimum

Compensation

£35,000.0 - £45,000.0

Working hours

Regular working hours

Job source

www.reed.co.uk

Tech stack

Microsoft Windows Active Directory Apache HTTP Server Microsoft Azure Backup Devices Ubuntu (Operating System) Cyber Security Dynamic Host Configuration Protocol Domain Name System (DNS) VMware ESX Servers HP Proliant Internet Information Services (IIS)

+25 more

Issue Tracking Systems Information Technology Operations Virtual Private Networks (VPN) Network Troubleshooting Microsoft Office Microsoft SQL Server Windows Servers MySQL NetApp Applications Paessler Router Traffic Grapher Dell PowerEdge Cloud Services Security Information and Event Management TCP/IP Transmission Control Protocol (TCP) Virtual Local Area Networks Software Vulnerability Management Wi-Fi Technology Virtual Environment Sonicwall Microsoft InTune Palo Alto Networks Veeam Wsus Vmware

Job description

We are looking for an experienced and proactive IT Support Engineer to join our IT team. This is a hands-on role supporting users, infrastructure, cybersecurity, and day-to-day IT operations across a diverse technology environment., * Provide end-user support via phone, email, portal, and ITSM ticketing systems.

Manage Joiners, Movers, and Leavers processes.
Support and administer Microsoft 365, Entra ID, Exchange Online, and Intune.
Manage Active Directory, Group Policy, DNS, and DHCP.
Troubleshoot networking issues including VPNs, VLANs, and Wi-Fi.
Monitor and support servers, storage, backups, and virtual environments.
Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions.
Support ITIL service desk processes, change management, and major incident management.

Requirements

Microsoft 365 and Entra ID administration.
Intune MDM and Conditional Access fundamentals.
Active Directory, GPO, DNS, and DHCP.
Strong networking fundamentals (VPN, VLAN, TCP/IP, Wi-Fi).
Endpoint security, antivirus management, and EDR concepts.
Excellent troubleshooting and customer service skills.
Experience working within a structured IT support environment.

Technologies

Windows Server 2016/2022/2025, VMware ESXi, Windows 11, Ubuntu LTS, Dell PowerEdge, HP ProLiant, NetApp, Palo Alto, SonicWall, Check Point, UniFi, Aruba, Veeam, Bitdefender, PRTG, SQL Server, MySQL, IIS, Apache, WSUS, and related technologies.

Desirable

ITIL Foundation.
Microsoft certifications.
VMware experience.
Exposure to cybersecurity, SIEM, and MDR solutions.

This is an excellent opportunity for a motivated IT professional looking to broaden their experience across infrastructure, cloud services, networking, and security in a dynamic environment.

IT Support Engineer - Preston Skills