Full Stack Development
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Role details
Tech stack
Job description
Schedule: Fixed schedule assigned every 3 months. Candidates must be available to work shifts between 7:00 AM and 7:00 PM, including weekends as needed.
TEKsystems is seeking Customer Service Representatives to support one of Hawaii’s largest banking organizations. This position is ideal for individuals who enjoy helping customers, solving problems, and working in a fast-paced environment.
Responsibilities
- Answer inbound customer calls and provide assistance with account-related inquiries
- Resolve customer concerns in a professional and timely manner
- Accurately document customer interactions
- Navigate multiple computer systems while assisting customers
- Deliver excellent customer service and meet performance expectations, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Geotechnical Inspector (Drilled Shaft) Actalent
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Requirements
- 1-2 years of customer service experience or related work experience in retail, sales, banking, or financial services
- Strong communication and problem-solving skills
- Comfortable using computers and internet-based applications
- Ability to work effectively in a high-volume call center environment
- Previous call center experience is preferred, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Communication Outbound Calls Detail Oriented Problem Solving
Benefits & conditions
- Opportunity to work with Hawaii’s largest bank
- Career growth and advancement opportunities
- Performance-based incentive opportunities
- Supportive team environment
- Potential for long-term employment
If you are customer-focused, dependable, and looking to grow your career, we encourage you to apply. Job Type & Location
This is a Contract to Hire position based out of Honolulu, HI. Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
About the company
We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
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