Automation & Technical Support Technician

Greystone Data Solutions Inc is looking for a skilled Automation & Technical Support Technician to join our team in Southlake, TX. This is an exciting opportunity to work at the intersection of automation technology and hands-on technical support, helping drive innovative solutions for our clients. If you’re a problem-solver with a passion for technology, we want to hear from you! Responsibilities: Install, configure, and maintain automation systems and related hardware/software components Provide technical support and troubleshooting for automation equipment and infrastructure Diagnose and resolve system failures, connectivity issues, and performance problems in a timely manner Monitor automated systems and processes to ensure optimal performance and uptime Collaborate with engineering and IT teams to implement system upgrades and improvements Document technical procedures, system configurations, and support tickets accurately Train end-users and staff on automation tools, systems, and best practices

2+ years of experience in automation, technical support, or a related field Proficiency with automation systems, PLCs, or industrial control technologies Strong troubleshooting skills across hardware, software, and network environments Experience with data systems, IT infrastructure, or technical operations is a plus Excellent communication skills with the ability to explain technical concepts clearly Relevant certifications (CompTIA, Cisco, or automation-specific credentials) preferred Ability to work independently and manage multiple priorities in a fast-paced environment

Health insurance Paid time off Competitive salary Dental insurance Opportunity for advancement Vision insurance

Greystone Data Solutions Inc is a trusted technology partner headquartered in Southlake, TX, dedicated to delivering cutting-edge data and automation solutions to businesses across industries. Our clients rely on us for our expertise, reliability, and commitment to excellence. We foster a collaborative and growth-oriented workplace where talented technicians are empowered to do their best work every day.