IT Software Asset Manager

The IT Software Asset Manager, working in a team environment, is responsible for developing, implementing and maintaining the necessary process(s) to manage pertinent information on technology-based software and hardware assets and their status. The immediate focus of this position will be on software asset management (SAM) to understand and control software licensing costs and avoid legal pitfalls related to licensing by leveraging industry’s best practices., * Development of and implementation of the SAM strategy across the enterprise.

• Construct and optimize business processes/policies to ensure pertinent hardware and software assets are recorded, tracked and reported.
• Lead the implementation of asset tracking methods or solutions across the enterprise.
• Monitor terms and conditions of software license usage and remediate anomalies when identified.
• Actively maintain a working knowledge of Ameren core business processes to allow for the effective application of practical solutions and efficiency opportunities.
• Lead integration of SAM processes within the existing Ameren ITSM framework and leverage the ServiceNow investment.
• Develop and implement performance metrics and tracking mechanisms to capture process efficiency and effectiveness.
• Report the progress and impact of efforts to digital leadership.

• Bachelor’s degree in Information Technology, Computer Science, Business, or related field, or equivalent experience.
• Experience in software asset management, IT asset management, or IT operations within an enterprise environment.
• Strong understanding of software licensing models, compliance requirements, and asset lifecycle management.
• Experience developing and implementing enterprise processes, policies, and governance frameworks.
• Familiarity with IT service management (ITSM) principles and integration of SAM processes within ITSM environments.
• Experience working with asset tracking tools and enterprise platforms such as ServiceNow or similar solutions.
• Strong analytical, organizational, and problem-solving skills.
• Ability to manage multiple priorities and lead cross-functional initiatives.
• Excellent verbal and written communication skills with the ability to present to leadership teams.

Preferred Qualifications

• Experience implementing or optimizing ServiceNow SAM or ITAM modules.
• Knowledge of industry best practices for software asset management and compliance management.
• Experience developing operational metrics, dashboards, and reporting frameworks.
• Familiarity with enterprise governance, risk management, or audit processes.
• Relevant certifications in Software Asset Management, ITIL, or ServiceNow platforms.