Project Coordinator/Website and Intranet Manager - Albany

Duties Description The Website and Intranet Manager oversees the development and execution of the digital communications strategy for the website, intranet, and internal communications.

• Execute integrated digital strategies for public website and intranet. Suggest KPIs and report on performance to executive staff.
• Evaluate and recommend new digital communication tools and platforms to enhance agency presence and internal communication.
• Enforce agency-wide standards for digital content (plain language, accessibility, branding, AI) and manage content strategy/policy for all digital platforms.
• Advise on internal communications and oversee execution.
• Act as the primary liaison with executive staff and program areas. Foster strong collaboration across internal teams while supporting organizational goals.
• Communicate complex information clearly and concisely.
• Coach staff on effective audience engagement across digital channels.
• Coach, mentor, and develop team members to enhance their skills, foster professional growth, and build a high-performing digital communications team.

Minimum Qualifications The DOL Communications team is looking for a highly creative individual, who thrives in a collaborative team environment. We’re looking for an exceptional Website and Intranet Manager (Project Coordinator) to inspire and direct our talented teams responsible for some of our most impactful and visible work. This role is for a strategic leader who can foster collaboration, ensure flawless execution, and enhance our website and internal communications., Employment at the Department of Labor is contingent upon the maintenance of a valid work authorization and necessary documentation to work legally in the United States.

Eight (8) years of experience* in public relations, social media and digital communications, one (1) year of the experience must have been at the supervisory level.**

*Substitution: Associate degree may substitute for two years of specialized experience; bachelor’s degree may substitute for four years of specialized experience; master’s degree may substitute for five years of specialized experience; J.D. may substitute for six years of specialized experience; Ph.D. may substitute for seven years of specialized experience.

**Degree cannot substitute for the one (1) year of supervisory experience., Eight (8) years of experience in internal and/or external digital communications, and website management. Five (5) years of relevant program management experience or supervision of professional staff. Ability to initiate and maintain relationships across a diverse set of stakeholders

Preferred Degree Concentrations/Major: Communications, English, Public Relations, Social Media, Digital Communications, or a similar degree

Additional Comments Candidates with no previous state service will begin at the starting rate of the salary range listed above.

We offer a comprehensive benefits package, including: *13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year *Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage). *Choice of several affordable and competitive health insurance plans *Dental and vision insurance plans at no additional cost *Membership in the NYS Employee’s Retirement System *NYS Deferred Compensation Investment Plan *Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees) *Eligibility to apply for tuition reimbursement for qualifying employees and courses *Paid Parental Leave

Our mission is to provide outstanding services to our customers - the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.

Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.

Some positions may require additional credentials or a background check to verify your identity.