Desktop Engineer (Systems Analyst) - Range 16...

The Desktop Engineer, under general direction, will apply analytical and problem solving skills to identify and resolve issues in order to maximize the benefit of IT system investments. Responsible for both the configuration and operation of system tools used to manage the Microsoft Windows desktop infrastructure, application packaging, and desktop compliance. Monitors system performance for accuracy, efficiency, and recommends technical upgrades. Provides technical advice, guidance and informal training to both coworkers and customers. Acts as primary point of escalation for Office of Information Technology (OIT’s) Direct Services team of nine when technical issues exceed their scope of knowledge or skill set. Lead teams of two or three member in support of OIT project efforts. Perform other duties as assigned.

High school diploma, GED or equivalent and eight (8) years of experience in the field related to the position., Associate’s degree in Computer Science, Business Administration or a related discipline and six (6) years of experience in the field related to the position., Bachelor’s degree in Computer Science, Business Administration, or a related discipline and four (4) years of experience in the field related to the position., Master’s degree in Computer Science, Business Administration, a related discipline and two (2) years of experience in the field related to the position.

Satisfactory background check which includes criminal, education, and employment history at time of hire.

• Valid State of Alaska Driver’s License with satisfactory driving record at time of hire.

• Satisfactory Criminal Justice Information System (CJIS) background check within 30 days of hire, If selected for hire, appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment., If selected for hire, appointment in this position will be conditional based upon the submission of a current copy of the candidate’s Alaska Driver’s License, and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states, if the Alaska Driver’s License was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected candidate. For information on acceptable driving history, please refer to the MOA Driving Conviction Guidelines. (http://www.muni.org/Departments/employee_relations/Documents/DrivingConvictionsGuidelines.pdf), Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration., In order to be considered, candidates must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the candidate’s qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the ‘Work Experience’ section of your application)., + Less than high school

• High school diploma / GED / Equivalent

• Associate’s degree in Computer Science, Business Administration or a related disciplin

• Bachelor’s degree in Computer Science, Business Administration, or a related discipline

• Master’s degree in Computer Science, Business Administration, a related discipline

05

How many years of experience do you have in the field related to the position?

• None

• Less than 2 years

• 2 to less than 4 years

• 4 to less than 6 years

• 6 to less than 8 years

• 8 years or more

06

Describe your relevant experience in detail. Specify which role(s) from your work history demonstrate(s) the qualifications required for this position.

07

Do you have or can you obtain a valid State of Alaska Driver’s License by the time of hire?

For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, candidates may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time.

The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.

The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:

Health / Medical Benefits:

• Medical/Dental/Vision/Audio