Onsite IT Business Partner and Network Administrator

Vanderhouwen & Associates, Inc.

Gaston, OR, United States

16 days ago

Apply on www.vanderhouwen.com

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

$85,000.0 - $135,000.0

Working hours

Regular working hours

Job source

www.vanderhouwen.com

Tech stack

Active Directory Command-Line Interface Network Security Network Architecture Network Diagrams Routing Network Administration Firewall Services Module User Accounts

Job description

Serve as the primary onsite IT partner for a key production facility, collaborating with employees, operations, IT, and operational technology teams to resolve issues and support business needs.
Administer and troubleshoot network infrastructure, including switches, firewalls, routing, and connectivity, using command-line tools for configuration and diagnostics.
Manage and support Active Directory, including user accounts, groups, permissions, policies, and other access-related administration.
Support the integration and reliability of IT and operational technology environments while helping maintain secure, resilient network infrastructure.
Diagnose and resolve hardware, software, network, and systems issues while providing responsive, customer-focused support to both technical and non-technical users.
Maintain accurate network diagrams, configuration records, procedures, and other technical documentation.
Partner with employees and provide hands-on guidance, coaching, and technical assistance to improve technology adoption and resolve recurring issues.
Respond to system outages and other urgent technology issues, including providing after-hours and on-call support when necessary.
Assist with infrastructure upgrades, technology projects, and troubleshooting efforts at additional company locations as needed.
Adapt priorities quickly based on production requirements, outages, projects, and changing operational needs.

Requirements

Strong hands-on network administration experience, including routing, switching, firewall configuration, troubleshooting, and command-line networking.
Demonstrated experience administering Active Directory, including users, groups, permissions, and Group Policy.
Excellent interpersonal and customer service skills with the ability to build productive relationships with employees at all levels of technical proficiency.
Broad IT troubleshooting capabilities and the ability to independently diagnose and resolve network, systems, hardware, and user-support issues.
Experience supporting a smaller or distributed organization where IT professionals are expected to work across multiple technologies and responsibilities.
Strong analytical and problem-solving skills with the ability to remain effective during outages and other time-sensitive situations.
Collaborative, team-oriented approach with a willingness to share knowledge, coach users and colleagues, and work across functional boundaries.
Experience supporting manufacturing, industrial, production, or other uptime-sensitive environments is preferred.
Familiarity with IT/OT environments, high-availability infrastructure, network security, and least-privilege access practices is preferred.
Ability to work onsite in an industrial environment, including navigating production areas and stairs and performing occasional lifting as required.
Ability to participate in after-hours/on-call support and travel periodically to other company locations.