The Revenue Operations (ROPS) Setup Manager is a frontline leader responsible for the “infrastructure” of the revenue cycle. They ensure that underlying systems and data-including source systems are configured correctly to minimize downstream billing exceptions and maximize payer reimbursement., * Operational Oversight: Manage daily workflows for core functional lanes, which could include Contract Management, Revenue Management, Claim Content/Formatting, and Metadata.

• Team Leadership & Talent Management: Directly lead and develop a team of front-line teammates and supervisors (typically overseeing 2 supervisors and 10-15 teammates). Provide timely coaching, feedback, and performance evaluations.
• Process Improvement & Innovation: Identify efficiencies in Setup Lines of Business (LOB), test process changes, and leverage systemic problem-solving to analyze how changes in one part of a process affect other areas.
• Performance Accountability: Monitor daily, weekly, and monthly key metrics (like SLA performance and WIP) to identify trends, variances, or barriers to growth.
• Collaboration & Relationship Management: Partner with ROPS and Finance teams, as well as Payer Partnerships, to align on SOPs and manage cross-functional projects.
• Strategic Thinking: Translate tactical goals into actionable milestones. Anticipate future business needs and align team objectives with broader Village priorities.

• Experience: Previous supervisory or manager experience in Revenue Operations, Setup, or is preferred.
• Technical Proficiency: Advanced skills in the Microsoft Office suite (specifically Excel and Access), with knowledge of database tools like SQL, Toad, or Netezza being a strong plus.
• Analytical Capabilities: Ability to perform root-cause analysis to address process gaps.
• Communication & Influence: Strong verbal and written skills, with the “executive presence” needed to frame complex concepts clearly for diverse stakeholders and business leaders.
• Values Alignment: A commitment to the “DaVita Way,” fostering a team culture of safety, belonging, and service excellence.

paid time off, 401(k), Here is what you can expect when you join our Village:

• A “community first, company second” culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here

Join us as we pursue our vision “To Build the Greatest Healthcare Community the World has Ever Seen.”

Why wait? Explore a career with DaVita today., More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as “a place where I belong.” Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days. The Salary Range for the role is $96,000.00 - $132,000.00/year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.71/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits