Salesforce Engineer

The Salesforce Engineer builds and configures Service Cloud and Agentforce Voice capabilities under the direction of the Salesforce Lead Engineer, supporting client’s contact-center and loan-servicing workflow modernization. Responsibilities

• Configure and develop Service Cloud and Agentforce Voice features per designs approved by the Salesforce Lead Engineer.

• Build and unit-test Salesforce components supporting contact-center and loan-servicing use cases.

• Support integration testing with MuleSoft flows connecting Salesforce to Snowflake and legacy systems.

• Participate in two-week sprint ceremonies, including planning, review, and retrospective.

• Document configuration and support user acceptance testing sessions with client stakeholders.

• Assist with release deployment and post-release support under the Lead Engineer’s release management process., Description Leidos is seeking an experienced Senior AWS Amazon Connect Engineer to lead implementation, integration, and operational support for an AI-enabled omnichannel contact…
• 13 days ago, Description Leidos is seeking an experienced Senior AWS Amazon Connect Engineer to lead implementation, integration, and operational support for an AI-enabled omnichannel contact…
• 13 days ago +

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.

• 4+ years of Salesforce development experience.

• Salesforce Platform Developer I certification required; Platform Developer II preferred.

• Experience with Service Cloud; Agentforce or AI-enabled service tooling experience a plus.

• Prior experience delivering in an Agile/Scrum environment.

• Government contracting experience with a professional services/consulting organization a plus.

• $107,900-195,050 per year

About Brite Systems Brite Systems Inc. is a U.S.-based, AI-led digital transformation company. Since 2006, we have helped government and nonprofit organizations modernize their technology, improve operations, and deliver better outcomes for the communities they serve. Headquartered in Indianapolis, Brite brings together expertise across Salesforce, AWS, MuleSoft, AI, and our proprietary Enlite Accelerator to solve complex challenges and create meaningful impact. At Brite, you’ll be part of a collaborative, people-first team where innovation, continuous learning, and meaningful work come together. We’re proud to be recognized among Indiana’s fastest-growing companies, named to the Inc. 5000 list of America’s fastest-growing private companies, and recognized as a Great Place to Work in Indiana for seven years. Join Brite to build innovative technology, grow your career, and make a difference.