Product Owner-Contract
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Role details
Tech stack
Job description
We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the website’s operation. Additionally, you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website’s performance, as well as cookies used to display content tailored to your interests. Your experience of the site and the services we are able to offer may be impacted if you do not accept all cookies. Modify Cookie Preferences Accept All Cookies Search Jobs, The Product Owner is responsible for defining, prioritizing, and managing product requirements to maximize business value and customer outcomes. The role acts as the key link between business/IT stakeholders and delivery teams, ensuring that product development aligns with strategic objectives, customer needs, and operational realities. ͏ This Product Owner role is related to two different initiatives (0,5FTE each): * Proactive Management (0,5 FTE) Product Owner role for new development team (2FTE) focused on Proactive Management. Goal is to develop multiple use cases to proactively inform customers based on relevant data trigger (from source systems) & business logic (N8N platform) like roaming cost, bill shocks aspects to reduce / deflect customer interactions. * Agent-to-Agent Feedback (0,5 FTE) Product Owner role for a new React development team (3FTE) focused on delivering a portal for 1750 service agents to capture & submit feedback to other agents in case of: Share individual compliments from customer / agent Share feedback about wrong answer given to customer / wrong process followed to prevent future impact Manager flow to validate & approve feedback before sending to recipient. Agent & Managers Dashboard to see insights about send & received feedback including the classification. ͏
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Key Accountabilities Own, manage, and prioritize the product backlog to ensure optimal value delivery and delivery commitments. Provide clear acceptance criteria and make decisions regarding scope and priority. Work closely with Agile development team to support planning, refinement, delivery, testing, and acceptance. Collaborate with stakeholders across commercial, IT, customer operations, legal, compliance, finance, and network domains. Ensure solutions are in line with IT Strategy & Architecture, compliant with applicable regulatory, privacy, security, and operational standards. Manage dependencies across teams, systems, and business functions. Drive continuous improvement through data-driven prioritization and iterative delivery.
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Organizational Relationships Internal Contacts Engineering and Development Teams UX/UI Designers Customer Service / Operations Architecture and IT Teams Data and Analytics Teams Legal, Compliance, and Privacy Teams Network / Service Operations Engineering Managers Managers of Delivery Project / Program Managers
Requirements
3+ years of proven experience in a Product Owner, Product Manager, Business Analyst, or similar role. Experience working in Agile and cross-functional delivery environments. Experience in telecommunications, digital platforms, e-commerce, or service operations is strongly preferred. Experience managing digital products, customer journeys, or operational platforms. Familiarity with system integration environments and complex stakeholder landscapes. Mandatory Skills: API Microservice Integration . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
About the company
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com., If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at . Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at . We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity. © 2026 Wipro Limited × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can’t be turned off. Required Cookies Show More Details Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function:
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Prepare application
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