ServiceNow Configuration Specialist

Insight Global is seeking a skilled ServiceNow Developer or Configuration Specialist to support ServiceNow IRM and TPRM configuration. This role will focus on administering and configuring ServiceNow Integrated Risk Management (IRM) and Third Party Risk Management (TPRM) modules to meet stakeholder needs, while ensuring internal platform configuration standards are met. This effort is supporting a major ServiceNow migration from Archer, so any prior experience of that kind is helpful.

• 5+ years of experience with eGRC Platforms such as SNOW GRC and Archer.
• 3+ years of hands-on configuration experience with ServiceNow IRM and ServiceNow TPRM modules, especially Policy Management, Issues Management, Third Party Risk Assessments, Third Party Portal, Control Testing, Risk Management.
• 2+ years of experience in the design, configure, and implement workflows, policies, and controls within ServiceNow GRC applications.
• 2+ years of proficiency in JSON and JavaScript for scripting and occasional customization within ServiceNow. Prior experience with RSA Archer platform administration and configuration.

Familiarity with ServiceNow platform architecture and integration capabilities.

Knowledge of broader GRC processes, including policy management, issue management, and regulatory compliance.

Strong problem-solving skills and ability to work in a fast-paced, dynamic environment juggling multiple initiatives

Excellent communication skills (both written and verbal) with strong presentation and facilitation skills (proficiency in Visio, Word, and PowerPoint)

Strong interpersonal skills, customer-centric attitude, open-mindedness, and ability to deal with cultural diversity

Understanding of industry regulations, compliance frameworks, risk frameworks, and leading risk, compliance, and resilience standards

Proven team player and team builder

Preferred Certifications: CTPRP, CRISC, CSA, CIS-RC, and/or CISM

$50-60/hour

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.