ServiceNow Architect/Developer

The Apex

Harrisburg, PA, United States

14 days ago

Prepare application

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

Agile Methodology Application Integration Architecture Simple Object Access Protocol (SOAP) Integration Frameworks Restful APIs Servicenow

Own end-to-end solution architecture across ITSM, ITOM, PPM/SPM, and CSM modules depending on engagement
Lead technical design sessions with client stakeholders and translate business requirements into scalable platform architecture
Define integration patterns between ServiceNow and third-party systems (REST/SOAP/MID Server/Integration Hub)
Establish platform guardrails configuration vs. customization standards, data model discipline, environment promotion strategy
Produce Architecture Decision Records (ADRs), HLD documentation, and integration design specs
Guide and review developer work; mentor junior team members
Participate in client-facing delivery leadership alongside Turiya’s engagement principal

8 12+ years in IT, with at least 5+ years of hands-on ServiceNow architecture experience
Deep expertise across ITSM core modules; strong working knowledge of ITOM, PPM/SPM, or CSM is a plus
Solid grasp of integration architecture REST APIs, SOAP, MID Server, Integration Hub
Certifications: CSA required; CIS (ITSM or relevant module) and/or CTA strongly preferred
Experience in public sector, transportation, or regulated environments is a real differentiator here
Strong communicator you can hold your own in an exec room and in a dev review in the same afternoon
Comfortable working in an Agile/iterative delivery model.