Salesforce Developer - OmniStudio, Omni-Channel, Salesforce development, integrations, AI, and CI/CD

We are seeking an experienced Salesforce Developer with strong expertise in OmniStudio, Omni-Channel, Salesforce development, integrations, AI, and CI/CD., Demonstrated experience across the full Salesforce development lifecycle: requirements gathering, technical analysis, solution design, development, testing, deployment, and support. Experience delivering large-scale, end-to-end Salesforce implementations. Mandatory hands-on experience with Salesforce OmniStudio and Omni-Channel, including configuration, development, and implementation. Strong experience with Sales Cloud and Service Cloud. Hands-on experience with OmniStudio components, including OmniScript, DataRaptor, FlexCards, and Integration Procedures. Experience with Omni-Channel routing, queues, skills-based routing, presence/status configuration, and agent workload management. Good knowledge of Apex, OOP, Triggers, Visualforce, Lightning Experience, Lightning Web Components (LWC), and Salesforce design patterns. Experience with Salesforce configuration, security, automation, Knowledge, Experience Cloud, Reports, and Dashboards. Strong experience designing and developing REST API integrations using MuleSoft, Kafka, or other event-driven integration platforms. Experience with Salesforce Agentforce and/or AI technologies, including AI-powered agents, generative AI, prompt engineering, AI automation, or integration of AI services with Salesforce. Understanding of responsible AI practices, AI security, data grounding, and Salesforce AI capabilities is a plus. Experience designing scalable, secure, and maintainable Salesforce solutions. Experience establishing CI/CD and Salesforce deployment pipelines using Git, Copado, or similar tools. Proficiency with Jira, Git, VS Code, and Agile/Scrum methodologies. Strong experience with Salesforce testing, debugging, performance optimization, governor limits, bulkification, and asynchronous Apex. Experience supporting Salesforce production environments and resolving complex technical issues. Strong communication, problem-solving, architecture, and collaboration skills.

We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies.