HRIS Functional Team Lead - HR / Payroll

The ERP Functional Team Lead - HR/Payroll leads a team of functional specialists supporting JD Edwards and related ERP technologies (Oracle HCM) across Human Resources and Payroll domains. This role combines hands-on functional expertise with leadership responsibility to ensure stable operations, effective delivery, and continuous improvement of business processes.

• Lead and develop a team of functional specialists supporting HR and Payroll systems.
• Establish clear roles, responsibilities, and performance expectations aligned to organizational goals.
• Provide coaching, feedback, and performance management to team members.
• Oversee prioritization and assignment of support, enhancements, and project work.
• Balance production support and project delivery to maintain service levels and commitments.
• Act as escalation point for complex issues and coordinate cross-functional resolution.
• Lead root cause analysis and ensure sustainable issue resolution.
• Ensure adherence to governance, change control, and compliance requirements.
• Support audit activities and enforce segregation of duties and control standards.
• Build relationships with business stakeholders and manage vendor performance.
• Provide oversight of functional deliverables and maintain accountability for outcomes.
• Oversee day-to-day support for HR and Payroll systems including JD Edwards.
• Ensure timely triage and resolution of issues, defects, and enhancements.
• Serve as functional authority on system capabilities and business alignment.
• Lead ERP initiatives across requirements, design, testing, and deployment.
• Translate business needs into functional specifications and guide solutions.
• Ensure proper testing, deployment, and production readiness.
• Act as a liaison between HR/Payroll teams and IT.
• Provide recommendations for system improvements and process optimization.
• Identify opportunities to improve efficiency, data integrity, and system utilization.
• Support ERP modernization and integration initiatives.
• Maintain documentation of processes and system changes.
• Support training for end users on system updates.

o Bachelor’s degree or equivalent experience. o 8+ years ERP experience with HR/Payroll focus. o Experience with JD Edwards EnterpriseOne. o Experience leading teams or acting as a senior functional lead. o Strong functional knowledge of HR and Payroll processes. o ERP configuration, support, and implementation experience. o Experience with ERP integrations. o Experience with Oracle HCM o Knowledge of audit and compliance frameworks. o Experience with reporting or automation tools.