Governance Lead

• Develops and maintains IT Governance frameworks in alignment with appropriate standards for areas such as risk, architecture and change.
• Creates or reviews and manages IT Policies. Coordinates version control, approval routes, and publication to the governance repository.
• Maintains documentation and evidence for audits, compliance reviews, and risk assessments. Tracks and manages remediation plans for audit findings.
• Leads IT Risk identification, assessment and mitigation planning. Maintains the Risk Register and ensures alignment with corporate risk management.
• Owns or supports IT Governance Forums, such as Architecture Review Board and Monthly Performance Review. Prepare structured reporting for senior leadership including risk profiles, policy compliance and audit status
• Identifies and address weaknesses in governance processes and promotes a culture of compliance and operational rigor., * ability to attend the office Mon- Fri between 8am-5.30pm (required)
• right work in UK without employer sponsorship now or future (required)
• PC experience and currently use a computer on a daily basis (required)

Do you have experience in ServiceNow?, As Governance Lead, you’ll play a pivotal role in keeping Water Plus’s technology operations robust, compliant and future-ready. You’ll lead governance and risk management activities across Digital, Data and Technology, helping ensure our technology services are resilient, well-controlled and aligned to regulatory and organisational expectations.

This role is ideal for someone who is detail-oriented and highly organised, with a strong analytical mindset and a proactive approach to identifying risk and improvement opportunities. You’ll work closely with a wide range of stakeholders, using your communication skills to provide clear insight, build confidence and influence positive outcomes across technical and non-technical teams.

This role is also about enabling transformation. You’ll help create governance frameworks that support innovation, informed decision-making and safe delivery in a fast-paced, evolving environment.

If you enjoy bringing clarity to complexity, strengthening operational resilience, and making a visible impact during a period of change - this is a role where you can truly add value and thrive., * Degree or equivalent experience in IT, Business Administration, or related field.

Essential knowledge & skills needed

• Experience in IT governance, compliance, or support roles.
• Detail-oriented and organised.
• Strong communication and stakeholder engagement skills.
• Analytical and proactive in identifying risks and improvements.
• Comfortable working in a transforming, fast-paced environment.

Desirable knowledge & skills

• IT governance frameworks (e.g. COBIT, ITIL).
• Risk and issue tracking tools (e.g. Jira, ServiceNow).
• Documentation and reporting for audits and compliance.
• Change and service management processes.
• Microsoft Office and collaboration tools.
• Understanding of ISO27001, GDPR, and other regulatory standards.
• Experience in utilities or regulated industries.
• Familiarity with service transition and operational readiness.

Pulled from the full job description

• Referral programme
• Sick pay
• Free parking
• Company pension
• Cycle to work scheme
• Work from home
• On-site parking, Job Types: Full-time, Permanent

Pay: From £26,227.50 per year

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• On-site parking
• Referral programme
• Sick pay
• Work from home