Systems Support Assistant

This is a rare entry point into systems and data work, with training built into the role rather than assumed beforehand. You’ll work alongside experienced specialists, gradually taking ownership of your own tasks and projects as your knowledge grows, and gain exposure to pricing, database administration, reporting and process automation across a live, multi-site operation. With locations across the UK, there’s a constant stream of new problems to solve and processes to improve, giving broad experience rarely available this early in a career., * Develop into a power user, supporting day-to-day system administration and data management

• Support the execution of pricing strategies, including rate releases and price changes
• Manage partner agreements within core systems, including cancellations, voids and referrals
• Undertake database administration and bulk data work across rates, terms, groups and bookings
• Prepare, manipulate, import and validate data for mobilisation and rate-setting activity
• Identify opportunities to streamline processes and reduce manual effort through automation
• Maintain accurate records of requests and changes via ticketing and project management tools
• Collaborate with colleagues across central support and site teams, with occasional travel

Excel, Attention to Detail, * Excellent accuracy and attention to detail

• Strong organisational and time-management skills
• Confidence working with data, including spreadsheets and large datasets
• Strong Excel skills, or the aptitude and willingness to develop them quickly
• An analytical mindset with good problem-solving skills
• Clear, confident written and verbal communication
• A flexible, hands-on approach and willingness to adapt to changing priorities
• Curiosity about systems, technology and process improvement, * Excel
• Attention to Detail

• Auto-enrolment pension with salary exchange
• Life insurance
• Discretionary bonus scheme
• Employee assistance programme, including virtual GP access
• Cycle to work scheme
• Employee referral scheme
• Fully remote working, based anywhere in England