Information Technology Service Desk Manager

Information Technology Service Desk Manager

This role is offered by Maxwell Bond. Pay will be based on your skills and experience-talk with your recruiter to learn more.

Base pay range

Salary up to £75,000

What You’ll Do as IT Service Manager

• Manage relationships with multiple software suppliers, acting as the first point of escalation for all IT issues.
• Oversee service delivery including help-desk setups, new-starter onboarding, and application support.
• Provide guidance on security, compliance, and governance while supporting partners with technology integrations.

What We’re Looking For

• Proven experience as an IT Service Manager, working in an MSP environment or managing multiple IT suppliers.
• Strong understanding of cloud platforms, particularly Azure, and managing complex applications.
• Knowledge_UserExperience” of IT service management, security, compliance frameworks and a track record of driving process improvements.

What’s in it for You

• Salary up to £75,000
• 25 days holidays + bank holidays + an extra day off for your birthday

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• Proven experience as an IT Service Manager, working in an MSP environment or managing multiple IT suppliers.
• Strong understanding of cloud platforms, particularly Azure, and managing complex applications.
• Knowledge_UserExperience” of IT service management, security, compliance frameworks and a track record of driving process improvements.