Persistent Chat / Collaboration Platform Engineer

• Liaise with Security, Operations, Product, Engineering, Architecture, and Vendors to manage product lifecycle, fixes, features, and enhancements.
• Manage product workbooks and backlogs through Jira.
• Develop low-level designs that meet bank requirements and security demands.
• Deploy and validate lower environments for persistent chat solutions.
• Create documentation and deliver training to support operational transition of new services.
• Perform advanced product testing and validation.
• Own the accuracy and completeness of all technical documentation.
• Review requirements for technical feasibility and represent deployment needs for new services.
• Participate in regular backlog grooming and feature release planning.
• Ensure non-strategic social and chat products are decommissioned from the enterprise.

We are seeking a Persistent Chat Engineer to join our dynamic team. The ideal candidate will have strong experience in enterprise chat platforms, Linux-hosted persistent chat, and application deployment and a proven ability to deliver secure, compliant, and reliable messaging services at scale., * Enterprise-level engineering experience, preferably within financial institutions.

• Hands-on experience with persistent chat applications such as Mattermost or Rocket.Chat on Linux.
• Proficiency with Agile tools, including Jira.
• Exceptional documentation practices and problem-solving skills.
• Experience with cloud-enabled instant messaging platforms such as Symphony, Microsoft Teams, or Slack.
• Experience deploying applications to mobility frameworks including MAM and MDM.

Preferred Skills:

• Red Hat Certified System Administrator (RHCSA).
• MySQL database administration or development experience.
• Clear, methodical, and confident communicator and team player with individual accountability.
• Proactive risk identification, mitigation, and resolution.

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.