NonStop / Middleware Production Support Engineer

• Provide operational and engineering support for messaging middleware across multi-datacenter, multi-tier environments.
• Serve as a key liaison between Production and Development teams to enable reliable releases and upgrades.
• Define, automate, and maintain processes for data validation, entitlements integration, and platform upgrades.
• Diagnose and resolve production issues, including on-call participation and urgent incident triage with vendors.
• Optimize existing solutions and contribute to the design of resilient, low-latency, high-throughput messaging architectures.
• Develop software solutions to eliminate manual and repeatable work, leveraging scripting and programming tools.
• Follow reference models, blueprints, and playbooks to ensure compliance with architecture standards and policies.
• Assist in translating business requirements into technical designs and artifacts for compliant deployments.
• Coordinate with application and infrastructure teams during releases to implement tasks and minimize risk.

We are seeking a NonStop / Middleware Production Support Engineer to join our dynamic team. The ideal candidate will have strong experience in NonStop technical support, UNIX/Linux production operations, and messaging middleware engineering and a proven ability to design, automate, and support resilient low-latency, high-throughput messaging solutions., * NonStop Technical Support expertise: OS, Coldloads, Safeguard, TAL, FUP, PUP, SCF, Backups, Expand, and Xypro tools (XAM, XAC, Compliance Pro).

• 2-4 years in a UNIX/Linux production environment managing hundreds of hosts.
• Minimum 4 years programming in Perl, Python, Bash, or a C-derivative (C++, Java).
• 2-4 years experience with data structures and databases (SQL and NoSQL).
• Strong knowledge of network and security protocols: TCP/IP, SSL/TLS, SSH, SFTP.
• Experience troubleshooting production applications and delivering on-call support.
• HSM support experience with Utimaco and Futurex.
• Proficiency with Linux and Windows and general information security concepts.
• Automation skills with Ansible and proficiency using Git, Bitbucket, Jira, and Wiki.
• Experience with middleware concepts and platforms such as AMPS, MQ, or Kafka, and platform OS (Windows, Unix).
• Programming experience interfacing with web and backend system interfaces.
• Familiarity with multiple authentication methods, including Kerberos and SiteMinder.
• Excellent written and oral communication with strong documentation skills in MS Office, Visio, and Project.
• Bachelor’s degree in Computer Science or equivalent experience.

Preferred Skills:

• Experience designing and supporting low-latency, high-throughput messaging architectures.
• Experience with Java in production environments.

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.