Salesforce / CRM Tester

Our client seeks a Salesforce/CRM Tester who is comfortable with Testing salesforce applications and utilizing Azure DevOps for designing, maintaining, and executing test cases.

Tasks:

• Work in an agile environment and understand agile methodologies.
• Participate in vendor requirement sessions with customers and understand the requirements and be comfortable writing Test Plans/Test Suites in Azure DevOps and easily maintainable for SOM.
• Work with the customer, vendor, and Development Team to define Test scripts based on requirements for new projects and any future enhancements.
• Proficiency in interpreting requirements/user stories and writing test cases using Azure DevOps.
• Participate in defining and designing activities of the project engagement, to ensure a full understanding of client requirements prepared by the project team.
• Fully understand the capabilities and limitations of the technical environments of the applications used by the enterprise.
• Strong hands-on experience in writing positive and native test cases in Azure DevOps as per Salesforce Application needs.
• Identify automation framework and make recommendations for improvements.
• Familiarity with testing salesforce service cloud, including web services and Rest API, SOAP API, and Bulk API, using tools like SoapUI, Postman, or similar applications.
• Collaborate with developers to ensure testing results meet performance and scalability requirements.
• Develops and writes automated test scripts and plans to ensure that software functions as expected.
• Work with test engineers to implement new automation scripts and diagnose problems
• with existing scripts in a Continuous Integration environment.
• Knowledge of quality assurance methodologies and automation testing tools.
• Ensures the proposed solutions adhere to security guidelines and standards throughout the application lifecycle.
• Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
• Devise a training plan for the team for a smooth and successful transition to Maintenance & Operations.
• Participation in each phase of full Salesforce lifecycle implementations.
• Analyze the impact of new solutions/enhancements and run appropriate regression testing.
• Document and evaluate test results and defects, track and manage defects through to resolution in Azure DevOps.
• Ensure full traceability between test scripts, results, and client requirements.
• Maintain and enhance existing test scripts.

• Knowledge of testing/QA best practices
• Ability to create and utilize test scripts
• In-depth understanding of the capabilities and constraints of Salesforce.
• Self-motivated and can work under dynamic conditions and within deadlines.
• Ability to effectively transfer knowledge and flex according to the situation.
• Excellent written and verbal communication skills.
• Facilitation and problem-solving skills., * 6 years - Salesforce QA/Testing
• 4 years - Salesforce Service Cloud
• 4 years - Azure DevOps Test Suite
• Associate’s degree (Include on resume)

Skills Desired - A plus to have:

• 4 years - Nice CXone or other CCaaS Testing
• 1 year - SQL
• 1 year - Selenium/Test Automation or other Test automation tools
• Understanding of Salesforce Production and Sandboxes.
• Salesforce object knowledge such as flows, AppExchange packages, Lightning, Apex, and Significant QA Experience. (This can come either in the form of real-world experience or actual hands-on background with Salesforce)
• Experience with Government / Public Health Processes and guidelines

** Rate depends on experience ** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time. *** Companies submitting candidates should only submit direct W2 employees for this position.