Agentforce Salesforce Scrum Master

Cherokee Federal is a seeking a Scrum Master to facilitate agile ceremonies and coordinate delivery across a Salesforce Agentforce project. The Scrum Master will collaborate between the Salesforce development team and government stakeholders in a mission-critical public sector environment. This person will be efficient in the ability to track team performance and velocity, manage the sprint backlog, remove impediments, and support the product owner., * Facilitate Scrum ceremonies (sprint planning, daily standups, reviews, retrospectives) for the development team and government stakeholders

• Own and maintain the sprint backlog, including prioritization in coordination with the product owner
• Track and report team performance measures, velocity, and sprint progress
• Identify, track, and remove impediments to the team’s delivery
• Facilitate communication between the development team, government stakeholders, and external mission partners regarding process, changes, and delivery status
• Coach the team on Agile and Scrum practices and support continuous improvement
• Coordinate cross-team dependencies, including platform and integration readiness (e.g., Data Cloud, integration procedures, CI/CD gates)
• Perform other job duties as assigned.

• Bachelor’s degree in Information Systems, Engineering, Business, or a closely related field.
• Advanced Agile certification (ICP-ACC, CSP, SASM, or PMI-ACP).
• 7-10 years’ experience as a Scrum Master in a fast-paced, complex enterprise environment across multiple project types (new development and enhancements/support), including 3 years of recent experience in an Agile development environment.
• U.S. citizenship, with the ability to obtain and maintain a U.S. government security clearance.
• Ability to favorably pass a company background investigation and drug test.

Preferred Qualifications:

• Familiarity with Salesforce delivery and Agentforce/OmniStudio project environments, sufficient to facilitate technical planning and story estimation.
• Experience supporting government or public sector delivery programs.

Skills and Experience

• Working knowledge of Agile methodologies and the Scrum framework.
• Strong analysis and problem-solving skills.
• Experience setting priorities and managing multiple tasks simultaneously.
• Strong verbal, written, interpersonal, and organizational skills.
• Experience writing technical documentation, including requirements, user stories, help documentation, and job aids.
• Proficient in Microsoft Office products, including Excel, Visio, and PowerPoint.
• Commitment to excellent customer service, with focus, reliability, and independent drive to complete tasks accurately and on time., * Scrum Master
• Agile
• Salesforce

401(k), Estimated Starting Salary Range for Salesforce Scrum Master - Agentforce: $100,000-120,000 Pay commensurate with experience. Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

HESFP, LLC is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about HESFP, visit cherokee-federal.com.