IT Technician

• We will expect you to provide first and second-line technical support across a group of schools.
• We will rely on you to troubleshoot hardware and software issues.
• We will expect you to support Microsoft 365 applications.
• We will rely on you to maintain laptops, desktops and classroom technology.
• We will expect you to assist with network and wireless connectivity.
• We will expect you to contribute to IT projects across multiple sites.
• We will rely on you to build positive relationships and deliver excellent customer service.
• We will expect you to support the trusts ongoing investment in technology and digital innovation.

Technologies:

• Hardware
• Support
• Microsoft 365
• Network
• Office 365

• We ideally want experience providing IT support in a school, trust or college setting.
• We want a strong working knowledge of Microsoft 365.
• We want experience troubleshooting hardware and software issues.
• We want strong communication skills and a proactive approach.
• We want strong problem-solving skills, a willingness to learn and a collaborative approach.
• You must have your own vehicle and a valid UK driving licence, as the role requires travel across multiple sites.

We are an ambitious and expanding multi-academy trust committed to delivering high-quality education and supporting every member of our community. Our culture is built on collaboration, support and continuous improvement, and we empower our staff to innovate, develop professionally and make a lasting impact. You will join our well-established but developing IT team and have the opportunity to grow with us. This role is based across all of our sites in Liverpool, currently covering one secondary school and two primary schools, with more joining next academic year. We offer a competitive salary of £30,000 to £33,000 dependent on experience, an excellent benefits package, a local government pension scheme, 28 days holiday plus bank holidays, an extra wellbeing day, CPD opportunities and access to an employee assistance programme.