ServiceNow Developer

• Work independently and as a technical team member
• Work in multiple instances and domains, supporting internal and external customers
• Utilize an Agile/Scrum methodology to manage development work
• Advise functional and admin teams on design, development and overall ServiceNow best practices
• Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements.
• Solution and develop requested enhancements to existing ServiceNow applications
• Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, etc.
• Facilitate and support the rollout of new application and enhancements in ServiceNow
• Analyze system performance issues and determine performance enhancements, Design and architect enterprise ServiceNow ITAM and ITOM solutions, including Discovery, Cloud Discovery, Service Mapping, CMDB, CSDM, Integration Hub, and Flow Designer. Develop integration automations with third-party tools, maintain CMDB data integrity and relationships, and manage IT asset lifecycle, software licensing, and hardware assets using SAM Pro and HAM Pro. Define implementation roadmaps and analyze CMDB health, workspace, discovery, and dashboard data. ServiceNow architecture or administration certifications are expected. Top Skills: Cloud DiscoveryCmdbCsdmDiscoveryEnterprise ApisFlow DesignerHam ProIntegration HubItamItomSam ProService MappingServicenow General Dynamics Information Technology, Develop and maintain ServiceNow ITSM solutions, including forms, flows, catalog items, integrations, workflows, business rules, and custom applications. Collaborate with product owners, process owners, platform engineers, Scrum Masters, and developers to define requirements and deliver quality solutions. Support Agile ceremonies, platform upgrades, patching, deployments, troubleshooting, debugging, and adherence to ServiceNow best practices. Apply prompt engineering, Now Assist, and agentic AI expertise., Develop, configure, and implement baseline and custom ServiceNow applications, enhancements, scripts, workflows, and integrations. Advise teams on platform architecture and best practices, analyze performance issues, support multiple instances and domains, and collaborate with business and technical stakeholders to translate requirements into solutions. Work independently within Agile/Scrum teams while supporting federal clients and maintaining platform stability. Top Skills: AgileAsset ManagementConfiguration ManagementIncident ManagementIt Service Management (Itsm)ItilKnowledge BaseScrumService CatalogService PortalServicenow

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

• 5+ years of experience as a ServiceNow Developer.
• Strong familiarity and working knowledge of ServiceNow Suite of tools (Service Catalog, Service Portal, Reports, Incident and Knowledge Base, etc.)
• Demonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness.
• Proven developer independent of the ServiceNow platform, with an emphasis on analytical and problem-solving skills.
• Demonstrated competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, PMP/PRINCE2 practices.
• Experience working on project teams that leverage Agile/Scrum.
• Experience with system/software engineering lifecycle principles, translating requirements into functional and technical solutions, application implementation and support, enterprise monitoring.
• Experience working with large data sets and performing data analysis/modeling to help facilitate and inform management decisions.

Preferred:

• ServiceNow CAD (Certified Application Developer)

Develop, configure, and implement baseline and custom ServiceNow applications and enhancements for federal clients. Responsibilities include scripting Business Rules, Script Includes, Client Scripts, ACLs, and Workflow Activities; advising teams on platform best practices; translating business requirements into technical solutions; supporting application rollouts; troubleshooting performance issues; and maintaining platform stability across multiple instances and domains using Agile/Scrum. The summary above was generated by AI

LightFeather is seeking a ServiceNow Developer with a strong focus on supporting federal clients with modern web technologies. This position offers the opportunity to build custom, high-code solutions that enhance user experiences and system integration across enterprise environments. The ideal candidate is passionate about ServiceNow, eager to grow their technical capabilities, and thrives in a fast-paced, client-facing setting.