Technology: IT Hardware Specialist

This position is primarily responsible for working with vendors and CRCSD staff to plan, coordinate, and purchase IT hardware for CRCSD.

• Communicates clearly and effectively, both verbally and in writing, to convey complex ideas, collaborate across teams, and maintain thorough documentation.

• Work with CRCSD staff and vendors in order to deliver customer service solutions by planning, coordinating, and purchasing IT hardware.

• Assist the Operations Team with IT project planning, including participating in onsite walkthroughs in district sites.

• Maintains accurate hardware records within the CRCSD inventory management system, including track of asset lifecycles, warranty terms, and service agreements.

• Prepare and submit accurate records for damage loss processing (EMBI).

• Maintain currency on Instructional Technology trends, hardware and software, including video projection and sound systems.

• Assist with training opportunities for staff.

• Be able to assist field technicians or help desk staff, as needed.

• Requires valid driver’s license and ability to self-transport between district sites., + An associates degree and related experience equivalent to to five years preferred,

• OR a bachelor’s degree and three years of experience,

• OR seven years of related experience in lieu of a degree.

PREFERRED EXPERIENCE

• Experience working in a K-12 technology team.

• Experience in a 1:1 student-to-device environment.

• Experience in Chrome, Windows, and Apple operating systems.

• Knowledge of cloud productivity tools such as Google Workspace for Education or Microsoft 365.

• Experience working with hardware and/or software vendors.

• Experience with help desk ticketing software, student information systems, or software licensing.

• Experience creating documentation of processes and procedures., To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.