IT Technician

IT Technician manage and secure our company’s IT infrastructure and cybersecurity environment.

This role plays a key part in ensuring system stability, strong security protection and reliable business operations across network, servers, Microsoft 365 and multi-site connectivity.

The incumbent will report to IT Manager.

1. Infrastructure & Network

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• Manage firewall, switches, routers, WiFi, VLAN and VPN.
• Administer servers (AD, DNS, DHCP, VM, Printer, DMZ).
• Maintain network segmentation and system availability.
• Perform daily monitoring and troubleshooting.

1. Cybersecurity

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• Manage Microsoft Defender, MFA, MDM, EDR & XDR.
• Support VAPT implementation and vulnerability remediation.
• Maintain email security gateway.
• Strengthen protection against ransomware and email compromise.
• Apply Zero Trust security principles.

• Commitment to the mission, vision and values of KFBGC.
• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or related discipline.
• Minimum 3 years’ experience in IT infrastructure & cybersecurity.
• Strong hands-on administration experience on firewall, VPN, NAT, servers of DHCP/Web service/Printer/AD/DNS/VM.
• Experience in Microsoft 365 security, Entra ID, MDM, MFA, E5, Conditional Access, Powershell.
• Knowledge of EDR/XDR solutions, Email Security Gateway, VAPT implementation.
• Experience in switches, routers, WiFi, VLAN and VPN and network segmentation.
• Understanding of Zero Trust security principles.
• Responsible, security-minded, analytical, detail-oriented, proactive, able to work independently.
• Good documentation discipline, strong problem-solving skills, trustworthy and professional.