Routing Specialist
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Role details
Tech stack
Job description
- Create and adjust delivery routes to improve efficiency, meet service timelines, and support daily transportation needs.
- Use Microsoft Excel and related systems to monitor shipment activity, analyze routing data, and prepare operational reports.
- Partner with drivers, dispatch, warehouse staff, and external contacts to keep loads moving according to schedule.
- Track freight throughout the transportation cycle and take quick action to address service disruptions, delays, or exceptions.
- Maintain organized records covering route details, shipment status, scheduling updates, and transportation-related costs.
- Communicate shipment priorities, operational changes, and service issues clearly with internal stakeholders and outside partners.
- Support compliance with transportation standards, company procedures, and customer service expectations across routing activities.
Requirements
- Assist with billing, system updates, and logistics information management within business platforms such as ERP, CRM, or transportation software when needed. Requirements - Previous experience in routing, transportation coordination, or logistics operations within a trucking, freight, or distribution environment.
- Strong Microsoft Excel skills, including the ability to work with formulas, lookups, pivot tables, and shipment tracking data.
- Ability to manage multiple priorities in a fast-paced setting while maintaining accuracy and attention to detail.
- Effective verbal and written communication skills for working with cross-functional teams, carriers, and customers.
- Familiarity with logistics systems or business platforms such as Cargowise, CRM, ERP, or related operational software.
- Strong problem-solving and organizational skills with the ability to respond quickly to delivery or routing issues.
- Knowledge of transportation processes, billing support, and customer service practices within a logistics environment.
- Understanding of customs or transportation compliance requirements is a plus. TalentMatch
Benefits & conditions
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
About the company
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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