Technical Support Engineer - Newcastle

Nextech Group Ltd

Newcastle upon Tyne, UK

4 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

£35,000.0

Working hours

Regular working hours

Job source

www.totaljobs.com

Tech stack

Active Directory Audio Video Distribution Microsoft Azure Backup Devices Hyper-V Microsoft Software TCP/IP Virtual Local Area Networks Virtualization Technology Office365 Sonicwall Firewalls (Computer Science)

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Job description

We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Requirements

MSP experience or a customer centric environment providing support.
Excellent verbal and written communication skills
Active Directory and GPO administration
Exchange & Intune administration
Excellent experience with Microsoft technologies
Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations
Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard
Backup Solutions - Azure/Veeam
Virtualisation - Hyper-V, VMware, AVD, RDS
In-depth Knowledge of O365 suite & MFA
Able to answer general Networking questions.

Benefits & conditions

Competitive salary and benefits package.
Opportunities for professional development and career progression.
A supportive and collaborative work environment.
Regular team-building activities and social events.
The chance to work with a diverse range of clients and cutting-edge technologies.